Simple, secure self-service password resets to automate password management and reduce access risks.
With the help of Core Security Password Management, the IT staff at this global manufacturing customer has achieved its goals of reducing the costs of managing access and authentication for its large community of end users, improving productivity through self-service and user support responsiveness, enhancing overall password security and adhering to audit compliance requirements. Key results include:
With Core Security’s Identity Governance & Administration solution, the customer:
Ineffective password management is a significant burden to organizations, resulting in increased costs and security vulnerabilities. But companies that use a strong self-service password management solution can decrease service desk call volume by up to 80 percent. Core Security provides a complete, integrated solution for secure telephone-based password resets.
Password resets are the number one source of service desk calls, and most support centers report an increase in call volume each year - a number expected to continue to grow as employees require access to an increasing number of applications, devices and environments in order to remain productive. And most employees, overwhelmed by the number of passwords they have to manage, forget their passwords or break security protocols by writing them down.
Ineffective password management can be a significant burden to most organizations, resulting in increased costs and security risks. In order to ensure the security of your network, you set rules around password creation including the use of characters, symbols, minimum lengths and more.
Flavio De Cristofaro used to run our Security Consulting Services (SCS) group and long time password cracking enthusiast was recently asked to present at AppSecLatam2012 on Lessons learned from Recent Password Leaks. The following is his analysis on the exponential nature of password cracking costs.