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If you’re like most IT or security professionals, it seems harder than ever to manage the complexity of user access. Keeping track of access rights, roles, accounts, permissions, entitlements, credentials, and privileges is a never ending—and sometimes thankless—proposition.

If the last year has demonstrated any lessons for IT and security teams, it’s this: managing privileged access should be a top priority for the business. When a large portion of the workforce began working remotely, there was a frenzy to extend access so individuals could perform their jobs from home. Yet this may have unintentionally caused inappropriate access levels to be extended to employees. This becomes especially problematic if those access levels are elevated or privileged within the business.

As a new year looms bright with possibility in front of us, how can we prepare for a world that looks profoundly different than it did a year ago? On the cybersecurity front, we can always anticipate continuing battles with familiar foes, as well as a few new challenges on the horizon. Though we may not have a crystal ball, based on our observations and discussions, here are six predictions for the upcoming year.

As 2020 comes to an end and we anticipate gleefully tossing our calendars in the garbage, we can all agree it was one of the most tumultuous years in recent history. It was a difficult time for almost every person and industry, and cybersecurity was certainly no exception, with shocking breaches, mass transitions to remote working, and threat actors thriving as the pandemic raged on. Though we’re as eager as everyone else to look forward, let’s look back at 2020 one more time to identify trends that may help you plan for a better 2021.

The impact of COVID-19 has been far-reaching across nearly every sector. Millions of employees now work remotely, making companies particularly vulnerable when it comes to external access risks. Many organizations lack a centralized process to manage user access to accounts and resources. They often have limited visibility into access levels users possess to data and systems within their network. And they may be quickly adding or changing access levels to meet the needs of their remote workforce.