CVE-2024-28987 affects SolarWinds Web Help Desk 12.8.3 Hotfix 1 and all previous versions due to the presence of hardcoded credentials in the application. This vulnerability allows an unauthenticated attacker to access the REST API using Basic Authentication with predefined credentials (helpdeskIntegrationUser/dev-C4F8025E7), enabling them to read, modify, and create tickets.
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