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Core Impact Training, Certification and Support

Core Security is committed to providing customers with responsive and thorough penetration testing training, certification and support resources.

For more information, see the links below, view the Customer Resources Guide, or visit the Core Customer Community Portal: https://cs.coresecurity.com/


Online Training

From one-on-one calls and webcasts conducted by our team of professional systems engineers, to our online library of on-demand video tutorials, Core Security offers a variety of standard training resources designed to help Core Impact customers get the most from their penetration testing initiatives.

Learn more about online training resources >


Onsite CICP Training and Certification

Core Impact Pro customers can achieve Core Impact Certified Professional (CICP) status through optional on-site, instructor-led training programs.

Participants receive:

  • Recognition as a certified practitioner of commercial-grade penetration testing
  • Credits toward maintaining CISSP certificates
  • In-depth product training through hand-on tests against lab environments
  • Guidance on planning, promoting and reporting on highly targeted penetration tests
  • Two-day, on-site training that can be tailored to their organizations’ specific needs

Learn more about CICP training and certification >


Customer Support

Customer Service is available from 7:00am to 7:00pm Monday - Friday, (U.S. eastern time zone). To reach Customer Service, please email support@coresecurity.com or call +1 (617) 695-1122.

We make every effort to resolve customer issues as quickly as possible. Our goal is to respond to email support requests within two business hours. For more urgent issues, we recommend that you call +1 (617) 695-1122 and ask to speak with Customer Service.

Next Steps

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